Have you made use of the video chat app Zoom?
The accounts of millions of Zoom users are compromised and significant information is availible to the public.
Due to activities that don't adhere to the law and terms of service, affected users have the right to due process of compensation.
All users can be compensated up to a maximum of 500€,- a user's activity is not considered in this evaluation.
We at Somi claim the compensation. Upon claim of the amount at their discretion the claimant can pay a fee of 50€,- or 20% of the total amount to then receive their claim.
Together we stand stronger, with years of experience under our belt and specialized lawyers.
Online registration is simple. During this process we will keep you informed. You can register free of charge until April 13, 2020.
Yes, I have used Zoom and would like to register for this claim.
As a collective, we have a very strong negotiating position based on European legislation and proceedings of the Council of State.
Performing Collectieve Non-Profit Action
We have a powerful negotiating position on privacy and consumer protection. Here are some reasons why one would wish to claim damages:
Zoom has violated your privacy
Zoom has violated your privacy due to intent, willful carelessness or due to mistakes or ill-considered actions.
You are entitled to compensation
In the case of privacy violation or in the case of abuse of your personal data, you are entitled to financial compensation.
No cure No pay
Participation in the compensation is free until the claim has been processed, as previously stated.
With this claim, we send a signal to companies and institutions that they have to handle our personal data with care.
Establishment of SOMI
Years of experience
Frequently Asked Questions
1. Who or what is Zoom?
Zoom is an American publicly traded company that has only existed since 2011 and has approximately 2000 employees. In 2019, it posted sales of $ 620 million. Via Zoom, it's easy to start a digital meeting with multiple people. This can be done by calling one of Zoom's phone numbers, but also via video calling software. You do not need to download a separate program, a conversation can be started via the browser.
2. Who is the founder / owner of Zoom?
The company was founded by the Chinese immigrant Eric Yuan, a smart student graduating in Computer Science and Mathematics. He successfully rose after he moved to the United States in the late 1990s.
Ties with China, where a third of its employees work, are still strong. Most R&D work takes place there. That makes the company cheap, but also vulnerable. In the run-up to the IPO in 2019, Zoom had to recognize that the close relationship with China can pose security and privacy risks.
3. Where does Zoom's success come from?
Zoom is very user-friendly and therefore comes in handy in times of lockdowns. It gives the user the opportunity to get in touch with family members, employees, students and so on.
This is also reflected in the figures. In 2019, Zoom had roughly 10 million users daily. In March and April this had risen to roughly 200 million users daily.
4. Can Zoom be used safely?
Zoom's security leaves much to be desired. Security experts have discovered quite a few flaws. For example, there is a bug that can steal the windows password(s). Another bug makes it possible for an outsider to enter a meeting and act as administrator or take over the microphone(s) or webcam(s) of user(s).
Zoom bombing is also possible. Strangers enter a meeting to leave their message of any kind there. There are more flaws.
5. If Zoom is not safe to use, what about user privacy?
6. What can this lack of a good privacy code imply?
The flawed privacy code can have two worrying consequences:
- Firstly, there is a lack of transparency. This enables the host to undertake matters that remain invisible to Zoom's co-users. For example, he can record the conversations, elaborate them and discuss them later with third parties or pass them on to third parties.
- Lastly, the host / host can therefore pass on the information to third parties without asking or getting permission to do so. This is contrary to the GDPR / AVG. This requires that data collection may only take place on the basis of "free consent". So there should be no inequality in the mutual relationships. After all, in that case there can be no question of a free choice. Precedents of this are already known.
7. Is there any compliance at Zoom meetings in accordance with the requirements of the GPDR / AVG?
Depending on when family members speak to each other via Zoom, there seems to be equal right of privacy. But is that also the case when an employer wants to consult with his employees? In times of Covid-19, can employees refuse to cooperate for reasons of concern about their privacy under the GPDR regulations?
The employee's concern is justified. Zoom sees itself as a data processor rather than a data manager. According to Zoom, that is the host / host of the meeting / meeting. If the participants agree with the reasoning then the host / host is responsible for data management. This will certainly be the case if the host stores the data on its own servers.
8. What does Zoom say?
9. Are there any more questions about the privacy views or policies of Zoom?
10. Is the progress being made on transparency and clarity sufficient?
Not exactly. Take the encryption of data, for example. Zoom has admitted that until recently there was no end-to-encryption of data. End-to-end means that the provider cannot access that data at any time. It can do that without that form of encryption. That doesn't automatically mean the provider will do that, of course. Zoom also nowhere says that it will not attempt to intercept data or record communications! So there remains doubt.
The points mentioned are possible with the new transparency policy. On March 27th, 2020, Zoom stated that it will record any meeting that the host desires. This means that Zoom has access to certain forms of content at all times. Zoom says nowhere that it does not store other forms of content. As long as Zoom does not state clearly that it uses end-to-end encryption, it can in fact have everything. We don't know if it will happen, nor how long it will keep the stored content.
11. Are there unexpected and unpleasant consequences?
Zoom says it complies with US law on government access to stored data. However, Zoom's field of activity is worldwide. That means that thanks to the Cloud Act, the U.S. government has access to foreign data. This means that the government can not only demand access to all kinds of company data, but even confidential data from foreign powers.
12. Is the government not concerned about this?
Yes, the New York prosecutor wrote a letter to the company in San Jose, California asking for clarification about Zoom's security policy. She points to Zoom's explosively growing popularity in times of Covid-19.
Mr. Drs. H.J.M.G. Franke
Hans Franke graduated as a business administrator and lawyer. After his studies he worked as a lawyer in the field of collective advocacy for securities owners.
Dr. C.A.M. Wijtvliet
Cor Wijtvliet is an independent analyst. He publishes on various subjects and also takes care of presentations. He is also an expert author for the weekly financial newsletter, Crash Investor.
Until June 1st, we will work from home because of the measures that RIVM has prescribed. We are therefore available by phone and email or in case of urgency by appointment at our address.
Due to Easter, our office will be closed on April 10th and 13th. Press contacts will be seen during this period by Dr. C.A.M. (Cor) Wijtvliet (06-11 91 88 78).
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